Website Privacy Statement
Karmafan.com Privacy Commitment – General Overview
Karmafan Limited (“Karmafan.com”) is committed to protecting the privacy of your information. We understand that as a Member or visitor using the Karmafan.com Website, the privacy and the security of your information is very important to you. The purpose of our Privacy Statement is to outline Karmafan.com practices in this area.
This Privacy Statement sets out the data processing practices carried out through the use of Internet and any other electronic communications networks by Karmafan.com. If you have any request concerning your personal information or any queries with regard to these practices please contact us at support@karmafan.com.
We want to provide a safe and secure user experience. We will use all reasonable efforts to ensure that the information you submit to us remains private, and is used only for the purposes as set forth herein. The following reflects our commitment to you.
PLEASE NOTE that this Privacy Statement is subject to the Terms & Conditions and Membership Agreement (as applicable) of the Karmafan.com Website. You can read a copy of the Terms & Conditions and Membership Agreement by clicking the links. We recommend that you read the Terms & Conditions and Privacy Statement. If there is a conflict between the Terms & Conditions, Membership Agreement (where applicable) and Privacy Statement, the Terms & Conditions shall prevail. Except as otherwise provided, terms used herein and defined in the Terms & Conditions shall have the same meaning that is given to them in the Terms & Conditions.
The contents of this Privacy Statement are subject to change and to being updated without notice from time to time and shall be notified on the Website.
Information About All Karmafan.com Visitors
In general, we gather information about all of our users collectively, such as what areas users visit most frequently, what services users access the most, computer configuration, site interaction, software configurations, downloads, etc. We only use such data in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for our users. We may share this information with our partners, but only in the aggregate, so that they too may understand how Karmafan.com users, collectively, use and our Website, so they may create a better overall experience for you, as well.
We also collect personal information from visitors to this Website through the use of online forms and every time you email or communicate your details. We also collect information about the transactions you undertake including details of payment and cards used.
We also collect additional information automatically about your visit to our Website.
Information About You Specifically
In some instances, such as when you sign up for membership, make a patron payment, register, order, use a service, enter into a contest, or purchase a product, we may need more specific information about you, such as name, address, email address, telephone number, type of computer, etc. You may also provide information voluntarily. We may use that information to make you aware of additional products and services which may be of interest to you, or to contact you regarding website changes. We may also ask you for other information, such as information on your interests, your likes and dislikes regarding the website, bands, music, games, the Internet, the types of publications, preferences etc. you are interested in, etc., in an effort to deliver to you the best possible website experience.
Karmafan.com also uses this information to:
- Collect and analysis data for the purpose of generating lists, charts and databases;
- Deliver and provide services and make or facilitate payments;
- Verify access to secure content and your account information;
- Determine whether you meet the minimum system requirements for use of the Karmafan.com Services;
- Provide you tailored content and instructions, and targeted promotions;
- Service your Member and payment support requests;
- Ask you to participate in surveys about products and services;
- Offer you product and services upgrades;
- Better understand, on an anonymous and aggregated basis, how the Service is being used, including Web traffic and reading patterns, so that we may continually improve our products and services;
- Providing and personalising our services;
- Dealing with your enquiries and requests;
- Administering orders and accounts relating to our Members, suppliers or customers;
- Administering membership records;
- Maintaining information as a reference tool or general resource;
- Carrying out market research campaigns;
- Providing you with information about products and services.
You may opt-out by sending us an email at support@karmafan.com.
We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic and development purposes.
The Information We Collect
As you browse through our Website, our web server collects information about your visit, not about you personally. We gather and monitor statistics such as, for example:
- the number of people who visit the Website;
- the date and time of visits;
- the number of pages viewed;
- the amount of time spent on the Website;
- the most popular sections of the Website.
This information is anonymous and no attempt is or will be made to identify visitors. So, for example, on a specific day we can identify that our site has forty thousand visitors. However, we know nothing about these aggregate visitors in terms of email addresses or any other personal information.
We only ask and will only ask for personal information from which you can be identified where the information is required for particular purposes e.g. applying for membership, payments, emails, updates, publication preferences, marketing or advertising. Examples of details that may be sought include your name, address, email address, preferences, etc.
All information provided to us by you will be treated with the utmost confidentiality in accordance with all applicable legislative and regulatory standards. If you ever decide that you no longer wish us to keep or use information or you want the information to be revised or updated, please feel free to contact us at support@karmafan.com We will remove or amend the information as appropriate in accordance with applicable legislative and regulatory requirements.
General Information Disclosure
We do not generally disclose information about your individual visits to Karmafan.com, or personal information that you provide, such as your name, address, email address, telephone number, etc., to any outside parties, except to suppliers and partners (as appropriate) or when we believe the law requires it. Such suppliers and partners may from time to time use this information to keep you appraised of new offers, publications, updates, services and general marketing and advertising which may be of interest to you. We may record and share aggregated information with our suppliers and partners. Also, if you input your information on a co-branded registration page, such as that of a Karmafan.com and partner sponsored contest, then your information becomes the property of both Karmafan.com and the partner co-sponsoring the contest, or any other marketing and promotional activity. In that instance, Karmafan.com is not responsible for the information that the partner receives
We will only disclose personal information to other companies within our group of companies, business partners, government bodies, law enforcement agencies and future owners of the business and suppliers we engage to process data on our behalf.
Karmafan.com will not otherwise divulge or save as set out herein, Member information to a third party unless we have received authorisation from the Member or we are required to do so by law.
If you do not wish your information to be used by Karmafan.com to keep you appraised of new and ongoing updates, services, etc. please contact us at support@karmafan.com.
If you do not wish your information to be used by or given to third party suppliers and partners then please contact us at support@karmafan.com.
Feedback
Karmafan.com may have an area on the Website where you may submit feedback or comments. Any feedback that is submitted through this area becomes the property of Karmafan.com. We may use this feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the Website.
Use of “Cookies”
Karmafan.com does use cookies to ensure you have the best quality service and user experience.
(A cookie is a small piece of information that a website stores through your web browser on your PC that it can later retrieve when you log back onto that website. This means that the site will remember your preferences and possibly even your name).
The Karmafan.com website and the Karmafan Widget share cookie information between them. The Karmafan Widget interacts with the Karmafan website to obtain Member information available on the Karmafan website.
Security of Information
We understand how important the security and confidentiality of your information is to you. Keeping Member information secure is a top priority for Karmafan.com. Our goal is to protect your information on the Internet in the same way as we would over the phone or in person.
Even so, Karmafan.com cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet. In accessing this Website and in availing of any of the services/information available on or via this Website, you accept and are deemed to accept that electronic mail messaging and Internet and wireless communication may not be free from interference by third parties and may not remain confidential. The use by you of this Website is at your sole risk.
Children
We do not specifically collect information about children. We believe that children should get their parents’ consent before giving out personal information. If you are concerned about your child’s use of Karmafan.com, we encourage you to use Web filtering technology to supervise your child’s access to the Website. We also encourage you to participate in your child’s experience with Karmafan.com.
Hyperlinks
Some of the pages on this Website contain hypertext links to websites not maintained by Karmafan.com. You are reminded that different terms and conditions of use will apply to you as a user of such websites. In addition such websites may not contain the same privacy standards, policies or statements that Karmafan.com maintains.
If you access other websites using links provided, the operators of these websites may collect information which will be used by them in accordance with their Privacy Statement, which may differ from ours.
Changes
If we decide to change our Privacy Statement, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about Karmafan.com privacy commitment, please feel free to email us at support@karmafan.com.
No Liability
No member of Karmafan.com or any of its agents or employees accepts any liability for any loss or damage of any nature whatsoever, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty, arising out of or in relation to the use and/or dissemination of personal information relating to you where such use and/or dissemination of information is done in accordance with this Privacy Statement and the Terms & Conditions (in the event of conflict, the Terms & Conditions shall prevail).
Information from Other Sources
We
may receive information about you from other sources, for example
Artists and or Patrons, and add it to our account and other
information and treat it in accordance with this Privacy Statement.
Member and Order Data from Artists and or Partners
If you place an order or requisition for a payment directly with the Artist or another Karmafan.com partner or Member for which we provide fulfillment or other services, your account information and order information may be passed to or by us in accordance with this Privacy Statement.
Third Parties
We may obtain updated contact information from third parties in order to correct our records and fulfill your orders or deliver communications to you in accordance with this Privacy Statement.
Transfers
Please note that some of the associates, partners, Artists, Patrons, Members, etc. may be located outside of the European Economic Area (EEA) and when they require your information or we are required to provide them with your details as part of providing the services, maintaining and ensuring the best quality services are available to you and for the other purposes contained in this Privacy Statement we may be transferring your data outside of the EEA, including to such countries as the United States.
Given that Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this Website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Consent
By using the website and services and or becoming a User and or a Member you hereby consent to the use and disclosure of your details and information in accordance with this Privacy Statement.
Notification of Changes
From time to time, Karmafan.com may revise this Privacy Statement to keep it up to date with Karmafan.com activities, products and services. If changes to Karmafan.com Privacy Statement will directly affect how we share your personal information, we will notify you by posting a notice on our Website and or by sending you an email. Unless we notify you otherwise, our collection and use of your personal information is governed by the current most up to date Privacy Statement in effect for the time being.
How to Contact Us
If you have any questions regarding our Privacy Statement or our use of your information, please email support@karmafan.com.
Thank you for using Karmafan.com